Core Solutions & Support
Business analysis of technical solutions best for your business.
Available Options:
- 9 – 5 business support
- Extended Support: On - Call support
- 24/7 support including weekends.
Solutions:
- Email Design, Deployment and Support
- Exchange 2003/2007, in-house & Exchange hosted services
- Unified Communications
- Office Communications Server 2007
- Blackberry Enterprise Server Installation
- Blackberry Professional Service
- Microsoft Active Directory design and implementation
- Print, File and office servers.
All supported machines / servers must be checked and meet the min standard for support
A list of all supported applications to be agreed on with each customer
No support for specialist applications – possibly best effort
All machines / servers to be added to logmein for instant remote support
Server support will provide a detailed status report every week on the Health of the supported server. The Report will include any advisory notes, the disk capacity and general health of the server. This pro-active approach results in a highly available server in constant good health
Laptop/desktop support: £10 / Month
Server Support: £200 / Month (£250 / Month if Server installed by third party)
